FAQ

Meet Vidaful™

Welcome to Vidaful. We’re delighted you are here.

Vidaful harnesses the proven power of traditional medicinal plants with rigorous science to improve the health of all. We research and develop complementary botanical blends that work together to optimize your wellbeing.

What does ‘Vidaful’ mean?

"Vida" means life. “Ful," conveys abundance; "Vidaful" (rhymes with meaningful) reflects our mission to deliver complete and vibrant wellness.

Who can take Vidaful products?

Vidaful products are designed for adults (18+), seeking high-quality, botanical supplements to support their overall well-being. Our products are not formulated for women who are pregnant, lactating or trying to get pregnant. Vidaful products are not formulated for children and should not be consumed by anyone under the age of 18.

Can I take Vidaful products if I take medications?

Kanna (scientifically known as Sceletium tortuosum) may interact with mood altering medications. If you are taking medications that affect mood or emotions, please consult your healthcare provider.

Ingredients

What is Kanna?

Kanna (scientifically known as Sceletium tortuosum) is a succulent native to South Africa, traditionally used by indigenous people for its mood-enhancing and stress-relieving properties. This plant contains alkaloids that may help to improve mood, and support mental well-being.

What are adaptogens?

Adaptogens are a class of botanicals that are believed to help the body ‘adapt’ to work by regulating the body’s stress response system, including the adrenal glands and hormone production, helping to reduce the negative effects of stress on the body.

Which products contain adaptogens?

All KannaVida products contain Adaptogens. They work by regulating the body’s stress response system, including the adrenal glands and hormone production, helping to reduce the negative effects of stress on the body.

Usage & Allergens

How should I take your products for best results?

We suggest the following:

  • KannaVida - Take 1 - 2 capsules per day.
  • KannaVida Balance - Take 1 capsule per day.
  • KannaVida Radiance - Take 1 capsule per day.
  • KannaVida Dream - Take 1 capsule an hour prior to bedtime.
Can I take KannaVida Dream every night?

Yes, our melatonin-free formula is designed to be taken every night to support a restful night’s sleep.

Are Vidaful products GMO-Free?

We are dedicated to using and supporting only non-GMO materials and do not purchase GMO ingredients.

Do Vidaful products contain any allergens?

No. Our products do not contain milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat (gluten) or soy. They are free from these common allergens.

Are Vidaful products vegetarian/vegan?

Yes, our products are both vegetarian and vegan, ensuring they are suitable for a variety of dietary preferences and lifestyles.

Purity, Potency & Testing

Are Vidaful products regulated by the FDA?

Just like food, all dietary supplements are regulated by the U.S. Food and Drug Administration (FDA). At Vidaful, we adhere to all FDA regulations for manufacturing, labeling, and quality monitoring to ensure our products meet the highest standards for safety and effectiveness.

How are Vidaful products tested?

At Vidaful, we rigorously test our raw materials to ensure they are pure, potent, and free from harmful contaminants. Throughout the manufacturing process, we monitor every step to guarantee that each batch is consistent and meets our strict quality controls. We also conduct thorough testing on the finished product, verifying that it matches the label's claims and is free from any harmful microorganisms or impurities. In addition, we partner with third-party laboratories to confirm the purity and potency of our products. With Vidaful, you can trust that every supplement is crafted with the utmost care, so you can feel confident in what you're putting into your body.

Storage & Freshness

How should Vidaful products be stored?

We recommend storing our products in a cool, dry place, away from direct sunlight.

Do Vidaful products need to be refrigerated?

No, our products do not require refrigeration.

What is the expiration date of Vidaful products?

For optimal potency, we recommend using our products within 18 months of the Manufactured By Date. You can find the date of manufacturing printed on the product box as well as on the bottom of the bottle.

Shipping

How do I qualify for free shipping?

Great news! All ground orders are completely shipped free of charge.

Can I expedite my order?

At this time we do not offer expedited shipping however we are working to provide expedited options in the coming weeks.

How do I know when my order was shipping?

You will receive a confirmation email once your order is shipped.

Returns

What is your return policy?

We are committed to ensuring 100% customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.

  • We will provide a prepaid return label for your convenience, but please note that you will need to supply your own return packaging.
  • All returns must be initiated within [30] days of receiving your order.
  • Items must be returned in their original condition, unused, and with all original packaging and accessories included.
  • Refunds will be processed to the original payment method once the returned item is received and inspected.

If you have any questions or need assistance with your return, please don't hesitate to contact our customer service team. Thank you for your support!

Where to Buy

Where can I get your products?

You can currently purchase our products directly from our website at www.wearevidaful.com. We are excited to announce that we are actively working to expand our availability to other platforms, including Amazon, to make shopping even more convenient for you.

Stay in the Know

Be the first to hear about new products, special promotions, and updates on where to buy by joining our mailing list. Sign up today on our website and never miss an update!

Account

Creating an account on our website is simple and provides you with a range of benefits to enhance your shopping experience. If you have any questions or need assistance with creating or managing your account, please contact our customer support team.

How to Create an Account
  1. Click on the "Create Account" or "Sign Up" button on our website.
  2. Enter your name, email address, and create a secure password.
  3. Confirm your email address by following the instructions in the confirmation email sent to you.
  4. Log in to your account and start enjoying the benefits!
Managing Your Account

You can update your personal information, change your password, or delete your account at any time by logging into your account and visiting the "Account Settings" section.

Contact Us

My question isn’t listed, how do I contact you?

Please email hello@wearvidaful.com or message us on Facebook, Instagram, or Whatsapp. For press inquiries please email press@wearevidaful.com.

For press inquires

Please email us at
press@WeAreVidaful.com